Shipping & Handling Fee
Shipping Fee is set by the shipping companies.
Shipping fee differs depending on total weight, shipping destination, and shipping method.
You can confirm the fee on the order screen.
*The shipping fee for each shipping method will be modified on the first day of every month.
Shipping Method & Average Delivery Time
Items will be directly shipped from SUPER DELIVERY’s warehouse to your registered address.
Every shipment is guaranteed against all transportation risks (loss, theft, damages).
|Shipping Preparation||After Shipping|
|Sea Mail ()||Depends on the item.
*Time for collecting items from vendors, inspection and the export handling.
|20 – 60 days|
|Air Mail ()||4 – 7 days|
|DHL||2 – 5 days|
Please Contact us.
About Combined Shipments
We will not accept requests for combined shipments. However, we may choose to pack items from multiple orders together due to our warehouse’s convenience. Also, we may deliver one order in separate packages. In any case, the shipping cost determined at the time of your order will not change.
Shipping Method Adjustment
Depending on your order, we may change the carrier. The shipping fee determined at the time of order will not change. Please be assured that we do not make unfavorable changes for you, such as extending the delivery time. You can see the determined carrier/tracking number
Limitations on the Shipping Method
There may be restrictions.
Contract Terms Regarding Shipping
Change of Shipping Address
If you have to change your shipping address, please contact us immediately, The shipping address cannot be changed after the order is placed.
Direct Delivery to Consumers
We will not ship directly to consumers. We ship your order to your registered store address only.
When Delivery Cannot be Made
If carriers inform us that it’s not possible to complete delivery due to your refusal to accept, long absence, or unknown address, we may cancel your registration.
Please be aware that we can not issue a refund in such cases above.
Notes About Customs Clearance
Some items may be charged customs duties, consumption tax, and value-added tax at the time of customs clearance in destination country. Or import-banned items may be confiscated or returned. Please confirm appropriate agencies such as your local customs before making your purchase. You will be responsible for any cost associated with confiscation or suspension. Neither we nor each carrier can compensate for such cases above.